All guests will check in for their tour at our office in the Elizabeth on Bay Marketplace & Marina. This is located on Bay Street and Elizabeth Avenue.
All guests are required to check-in 35 minutes before departure.
Limited parking is available near our departure point. We recommend arriving early or using a public transportations or taxi cab.
We recommend bringing sunscreen, sunglasses, a hat, a towel, and any personal items you may need during the tour.
Our tours are family-friendly, however some activities may have specific age requirement.
You can book directly through our website, by phone, via email, or at our booking office (Elizabeth Plaza).
Safety is our priority. If the weather conditions are unsuitable, we will notify you and either reschedule the tour or provide a refund, depending on the situation.
We accept major credit cards and debit cards, and online payment options. Cash is also accepted at our office.
Yes, changes can be made up to 48 hours before your tour; however, changes to charters must be made 7 days before your charter. All changes are subject to availability.
Our tours include unlimited complimentary water, soft drinks, and snacks.
All guests are required to sign a waiver before departure.
Our vessel is not wheelchair accessible and may require the ability to climb a vertical ladder.
Yes, life vests are provided, and our guides are there to assist you. However, please inform us
in advance if you have any concerns.
Of course! If you prefer to use your own gear, feel free to bring it along.
Yes, we offer private and custom tours for groups. Please contact us to discuss your needs and create a personalized itinerary.
Group discounts may be available for parties of ten (10) or more. Contact us for details.